Terms of Use

These terms govern the use of G-Dungeons, a free-to-play online strategy game with optional purchases, in its public Beta 4.0 version, operated by J Labs [REVISAR: legal name, tax id (NIT) and address], Colombia ("we"). By creating an account you accept these terms, the privacy policy and the refund policy. If you do not agree, do not create an account. If this translation and the Spanish version differ, the Spanish version prevails [REVISAR].

1. Who can play

• You must be 13 years old or older. Accounts of children under 13 are not allowed; if we detect one, we will delete it.
• If you are between 13 and 17, you may only register, and buy Atsios, with the knowledge and authorisation of your parent or legal guardian, who must have read these terms and the privacy policy and is responsible for the purchases. By registering you declare that you have that authorisation. Your guardian may withdraw it at any time by writing to soporte.gdungeons@gmail.com [REVISAR: final support email], and we will close the account.
• One person, one account. The account is personal and may not be sold, transferred or shared.

2. Your account

• You register with a valid email address, a keeper name and a password of at least 12 characters, and you verify your email with the code we send you.
• You are responsible for keeping your password secret and for all activity and purchases made with your account. If you think someone else is using it, change the password and tell us.
• Your keeper name is visible to other players (for example on the map, in the Arena rankings and in the Monolith War). Do not use names that are offensive, impersonate someone else or reveal personal data.

3. What "public Beta 4.0" means

• G-Dungeons is still in development. It may have bugs, interruptions (including announced maintenance pauses) and incomplete features, and we may change or rebalance the game.
• We do not plan to reset account progress. If a general reset ever became unavoidable, we would announce it in advance [REVISAR: notice period and treatment of purchased Atsios in that case, with a lawyer].
• Resources, creatures, leaders, equipment, cards and other game items have no monetary value, cannot be exchanged for money and are not your property outside the game.

4. Atsios and purchases

1. What they are. Atsios are the virtual currency of G-Dungeons. They are a limited, personal, revocable and non-transferable licence to use game content; they are not money, have no value outside the game, earn no interest, cannot be redeemed for money and cannot be transferred to another account.
2. How you get them. Atsios are only bought in the Store. The one exception is the weekly prize of the Arenas: the top 10 of the week receives up to 100 Atsios per account. The Album, quests, bosses and chests never give Atsios.
3. Price and payment. On Android, payment is processed by Google Play under its prices and conditions; on PC it is processed by Wompi or Mercado Pago in your browser. We do not receive or store your card or bank details. The displayed price includes any applicable taxes [REVISAR: VAT and tax regime].
4. Delivery. Atsios are credited when the provider confirms the payment to our server. A pending payment (for example cash, PSE or a card under review) is credited when approved; if it is not approved within 24 hours, the purchase is treated as not completed.
5. Use. Atsios are spent in the Store (consumables such as the Forge Protection Seal, Holy Water, orbs or the High-Precision Runic Chisel), on the Offering of the Summoning Altar, on Vault expansion and on other uses the game shows before charging.
6. Immediate delivery and withdrawal. Atsios are delivered as soon as the payment is confirmed. Before you pay, the game asks you to confirm that you want them right away and that you understand that, being digital content delivered instantly, you cannot withdraw from the purchase, except where the applicable law guarantees it. This does not change the refund policy.
7. Limits and fraud. We may limit the number of purchases, freeze an account's wallet and close it in case of fraud, use of someone else's receipts, resale or refund abuse.

5. Random items and odds

Some game results are random, and some are paid with Atsios (the Altar Offering, the orbs and the High-Precision Runic Chisel). The server decides every roll; the current odds are shown in the game itself (Altar, Bosses and Forge) before you pay, and they are:

During the 24 hours of sovereignty that follow each Monolith War, players of the winning realm get 5% more on every boss and settlement loot chance (for example, a 0.1% card becomes 0.105%). It does not affect the Altar or the Forge.

If we change any odds, the game will show the new value before any roll and we will update this page [REVISAR: advance notice of odds changes].

6. Refunds, chargebacks and Atsios debt

The conditions are in the refund policy. In short: if a payment is refunded, voided or charged back, we remove the Atsios of that purchase; if you already spent them, the difference becomes a wallet debt, which blocks spending Atsios until it is settled with Atsios earned or bought later. Items already used are not taken back.

7. Rules of conduct

You may not:

• use cheats, automated programs (bots), macros, emulators, modified clients, game bugs or multiple accounts to gain an advantage, or manipulate the Arena rankings (for example, by arranging results);
• sell, buy or trade accounts, Atsios or game items outside the game, or use someone else's means of payment;
• try to access other people's accounts, the servers or data that is not yours, or interfere with the service;
• harass, threaten or insult other players, or post illegal, sexual, violent or discriminatory content in names, alliances or chat messages;
• ask other players for personal data, especially minors.

If you find a bug that gives an advantage, report it instead of exploiting it.

8. Suspension and account closure

We may warn, suspend or close an account that breaches these terms, and remove inappropriate names or content. If we close an account for a breach, unspent Atsios are lost [REVISAR with a lawyer]. You may stop playing whenever you want and ask for your account to be deleted from "My account" or by email.

9. Intellectual property

The game, its code, texts, art and names belong to their owners. We grant you a personal, revocable, non-exclusive permission to play. You may not copy, modify or redistribute the game or its assets.

10. Liability

The game is provided "as is", without any guarantee of availability or result. To the extent permitted by law, we are not liable for service interruptions or for indirect damages arising from its use. Nothing here limits the rights that the consumer protection law of your country grants you and that cannot be waived [REVISAR with a lawyer: Colombian Law 1480 of 2011, Consumer Statute].

11. End of service

If the game closes, we will announce it at least [REVISAR: 30] days in advance and stop selling Atsios from the announcement. Unspent Atsios are not refunded, except where the law requires it [REVISAR with a lawyer].

12. Changes

We may update these terms. We will publish the new version on this page with its date. If the change is significant, when you sign in the game will show you the new version and ask you to read and accept it before going on; we keep the version you accepted and the date. If you do not accept it, you can stop playing and ask for your account to be deleted.

13. Governing law and contact

These terms are governed by the laws of the Republic of Colombia, without prejudice to the consumer protection rules of your country of residence [REVISAR with a lawyer]. For any question write to soporte.gdungeons@gmail.com [REVISAR: final support email].